Facilities Manager NSW-ACT

Location: 82 Locations
Posted on: 27 April 2021

Reporting to the State Operations Manager this role has strategic importance in the Hungry Jack's business as it influences restaurant appearance, customer perception of our brand, and plant & equipment lifecycle management. It is a key field-based Operations role in the business that has a specific goal of maximising returns on the asset portfolio of 80+ restaurants.

  • Influence strategic direction and have field based operational experience.
  • Account Manager / Relationship Management function between the Property Facilities team and internal & external stakeholders.
  • Monitoring daily R&M jobs to ensure attendance & completion in a timely and efficient manner. Focus on outstanding R&M jobs to completion. Work closely with the Operations team.
  • Technical understanding/background.
  • Be an escalation point for contractor attendance and performance issues.  
  • Analysis of state-based R&M spend by category. Exception reporting including the identification of abnormal spends, analysis of category spends and recommendations to enable short term corrective action, and long-term cost reductions.
  • Recommendation for equipment replacement based on the company obsolescence policy.
  • Project Management including refurbishments and equipment related projects/rollouts.
  • Monitor compliance to standard Hungry Jack’s WH&S policies when in Restaurants.
  • Attend and report back on project updates at regular state operations meetings.


  • Ability to prioritise based on the commercial priorities of the business, having regard for the improvement of the experience to the customer, optimising efficiency for staff, and minimizing any potential exposures for the business.
  • Able to work autonomously, and within a number of different teams/ functions within the Hungry Jack’s business.
  • Preferred multi-site FM experience, with a trades/ technical background in Electrical / Mechanical / Refrigeration.
  • Awareness of standards & regulatory requirements across Building & FM trades.
  • Awareness of asset lifecycle management principles.
  • Outstanding communication skills written & verbal.
  • This position requires you to identify and maintain strong stakeholder relationships at all levels of the business.
  • You will be hands on and be available for travel to all stores throughout NSW-ACT.

Previous Experience and Qualifications in the following fields will be beneficial

  • Electrical License
  • Gas License
  • A current unrestricted Australian Driver's License
  • Working knowledge of Building Codes and Regulations
  • WHS knowledge and Worksafe guidelines
  • Intermediate computer skills in the areas of Microsoft Excel, Word and Outlook


Please attach cover letter to display your exceptional communication skills and attention to detail.  The cover letter should feature required attributes and recent relevant involvement in above tasks with your resume specifying detailed workplace experience.